YS Sujana Chowdary Updates from Rajya Sabha. Questions Debates and Current News
Thursday, February 24, 2011
Denial Of Boarding To Domestic Air Travelers
MINISTRY OF CIVIL AVIATION
UNSTARRED
QUESTION NO .325
ANSWERED ON 24.02.2011
Will the Minister of CIVIL AVIATIONbe pleased to state :- (a) the complete details of domestic air travellers denied boarding due to overbooking, last-minute flight cancellation and delays by over two hours during the last six months;
(b) the details of expenditure incurred due to penalties, refunds, hotel stays and refreshments paid by the airlines during the last six months; and
(c) the action taken/being taken by Government to ensure the interests of passengers?
ANSWER
MINISTER OF OVERSEAS INDIAN AFFAIRS & MINISTER OF CIVIL AVIATION ( SHRI PRAFUL PATEL )
(a)to(b):- The details of number of passengers affected due to denied boarding, flight cancellation and delays beyond two hours and compensation paid thereof from Sept 2010 to Jan 2011 regarding private scheduled domestic airlines are annexed.
The information with regard to Air India is being collected.
(c):- Directorate General of Civil Aviation (DGCA) has issued a Civil Aviation Requirements (CAR) Section 3, Series M, Part IV in AUG 2010, which provides for compensation and facilities to the passenger in case of denied boarding, cancellation and delay. All the airlines are required to provide compensation and facilities to the affected passenger in accordance to applicable provisions of the CAR. Twitter Link To This Post Facebook Link To This Post
Will the Minister of CIVIL AVIATIONbe pleased to state :- (a) the complete details of domestic air travellers denied boarding due to overbooking, last-minute flight cancellation and delays by over two hours during the last six months;
(b) the details of expenditure incurred due to penalties, refunds, hotel stays and refreshments paid by the airlines during the last six months; and
(c) the action taken/being taken by Government to ensure the interests of passengers?
ANSWER
MINISTER OF OVERSEAS INDIAN AFFAIRS & MINISTER OF CIVIL AVIATION ( SHRI PRAFUL PATEL )
(a)to(b):- The details of number of passengers affected due to denied boarding, flight cancellation and delays beyond two hours and compensation paid thereof from Sept 2010 to Jan 2011 regarding private scheduled domestic airlines are annexed.
The information with regard to Air India is being collected.
(c):- Directorate General of Civil Aviation (DGCA) has issued a Civil Aviation Requirements (CAR) Section 3, Series M, Part IV in AUG 2010, which provides for compensation and facilities to the passenger in case of denied boarding, cancellation and delay. All the airlines are required to provide compensation and facilities to the affected passenger in accordance to applicable provisions of the CAR. Twitter Link To This Post Facebook Link To This Post
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